etoro temporarily halts outbound etoro Money payments
eToro has temporarily halted outbound payments from its eToro Money module in the EU, UK and Australia, citing an incident. The broker says it is investigating and working to restore service.
Online broker eToro (NASDAQ:ETOR) has temporarily suspended all outbound payments from its eToro Money payment module in the European Union, the United Kingdom and Australia.
The company said the halt, which affects the service formerly known as eToro Wallet, was prompted by an unspecified “incident.” eToro said its team is actively investigating the issue and working to restore full functionality as quickly as possible.
In a brief update to clients, eToro apologised for the inconvenience and said it would continue to keep users informed as the situation develops. The company did not provide an estimated timeline for when outbound payments would resume.
The disruption comes as eToro continues to expand its multi-asset offering across retail trading markets. eToro Money is used by clients to manage funds linked to their trading accounts, and any prolonged outage could affect deposit and withdrawal workflows for affected users.
This is a developing story, and further updates are expected from the broker as its investigation progresses.
Source: FX News Group